If you have any questions about the Flipside Wallet, or would like to give some feed back, e-mail us at:

info@flipsidewallet.com

Before e-mailing a question, check our FAQ'S page to see if your question is answered there.

WARRANTY

Flipside Wallets, LLC warrants the hinge and locking mechanisms of your Flipside Wallet™ to be free from mechanical defects. We thoroughly test each unit before it is sent out. If your Flipside Wallet™ fails to operate within 1 year of purchase, we will repair or replace it at no charge. This warranty is limited to normal wear with usage, and does not apply to cosmetic elements of the wallet, such as the outer surface finish, the surfaces of the transparent plastic compartments, or the surfaces of the anodized aluminum components.

Flipside Wallets, LLC gives no warranties to claims of lost or stolen items contained within the wallet. Flipside Wallets, LLC reserves the right to determine an abused product and to refuse repair or replacement. Attempting to tamper with or disassemble the product will void the warranty.


RETURN POLICY

If for any reason you are dissatisfied with one of our wallets, or you would like to make an exchange, we will either exchange or refund your money within 14 days of receiving your order. We will not accept any returns or exchanges after the 14 day period, or if the items have been damaged or worn.

If you would like to exchange or return an item you ordered, please follow the steps below:

1. Secure all goods to be returned within the original packaging, with your original invoice receipt.

2. Include a note explaining the reason for the return or exchange, as well as the new color/item you would like to exchange it for, if applicable.



For repair or replacement under our warranty, or for a refund or exchange, send your items to:

FLIPSIDE WALLETS, LLC  
PO BOX 409
Media, PA 19063



IMPORTANT NOTE:
We cannot refund your original shipping charges unless the product is deemed defective or there was a mistake in fulfilling your order.