If you have any
questions
about the Flipside Wallet, or would like to give some feed back, e-mail
us at:
info@flipsidewallet.com
NOTE: Before e-mailing a question, check our FAQ'S page to see if your
question is answered there.
Flipside
Wallets, LLC
warrants the hinge and locking mechanisms of your Flipside
Wallet™ to be free from mechanical defects. We
thoroughly test each unit before it is sent out. If your Flipside
Wallet™ fails to operate within 1 year of purchase, we will
repair or replace it at no charge. This warranty is limited to normal
wear with usage, and does not apply to cosmetic elements of the wallet,
such as the outer surface finish or
the surfaces of the anodized aluminum
components. If a wallet is unable to be repaired and an entire
replacement is needed, only 1 replacement maximum can be sent to
customer within the warranty year.
Flipside Wallets, LLC gives no warranties to claims of lost
or stolen items contained within the wallet. Flipside Wallets, LLC
reserves the right to determine an abused product and to refuse repair
or replacement. Attempting to tamper with or disassemble the product
will void the warranty.
RETURN
POLICY
If for any reason
you are dissatisfied with one of our wallets, or you
would like to make an exchange, we will either exchange or refund your
money within 14 days of receiving your order. We will not accept a damaged wallet back, or any
returns or exchanges after the 14 day period, or if the items have been
damaged or slightly worn.
If you would like
to exchange or return an item you ordered, please
follow
the steps below:
1. Secure all
goods to be returned within the original packaging, or small bubble mailer with
your original invoice receipt.
2. Include a note
explaining the reason for the return or exchange, as
well as the new color/item you would like to exchange it for, if
applicable.
For
repair or replacement
under our warranty, or for a refund or
exchange, send your items via U.S. Postal Service ONLY to:
FLIPSIDE
WALLETS, LLC
PO BOX 409
Media, PA 19063
IMPORTANT
NOTE:
We cannot refund your original shipping charges unless the product is
deemed defective or there was a mistake in fulfilling your order.
Flipside Wallets LLC accepts NO responsibility for incorrect shipping address given by customers!
